Answers to most questions can be found on our website. If you did not find what you were looking for be sure to check the FAQ (Frequently Asked Questions) section below. If you still are not finding the answer to your specific question you may contact us via the email address below. You can typically expect a response from us within a week of your email, if you need a response sooner please indicate as much. Thank You – Race Director, John Storkamp
FAQ / Frequently Asked Questions:
Do you offer entry fee refunds, transfers to other distances or switches to next year or other RSR races?
Entry fees are not refundable under any circumstance, race registrations are not transferable to other participants, future years races or other Rocksteady Running events – additionally we do do not allow transfers between distances. Acceptance of these conditions is part of the registration process. Please note that emails requesting any of the above will not be answered.
Your race is sold out, can I get on the waiting list?
We do not keep a waiting list – instead we accept extra runners up front so that everyone has the same opportunity to train, make reservations, get a babysitter, etc. This means that a withdrawal prior to race day does not create an opening in the race field – it just brings us down to our predetermined field limit which is set in accordance with our permitor(s). We have found that a percentage of those registered will not make it to the starting line due to injury, illness, or other “real life” interventions and adjust the number of allocated spots accordingly year to year based on historical averages.
Your website says that registration is closed, do you have room for one more or can I register on race day?
No, sorry, we cannot reopen registration for you and we do not offer race day registration. Registration closes if the field limit is met or on a specified date if the field limit is not met. Closing the race on the published date allows us time to finalize our start list, assign numbers and take care of other critical race preparation – as a very small organization we find that closing registration about a week before an event allows us to produce the best event possible.
What if it is really really hot on race day or the forecast is calling for thunderstorms?
It’s Summer, it can be hot. Be sure to carry water if you feel you will need it, for races over 5KM we will have a water stop around the half way point. We expect that you will use your personal judgement in deciding if it is too hot for you to run. The race will be held rain or shine – however, severe weather is a different story. To date we have never called off a race early / in advance due to the potential for severe weather – hopefully, the worse case scenario would be a delay in the start time once unsafe weather conditions have passed. If sever weather were to persist after a reasonable amount of time we would call off the event.